Customer Support Services

Acquiring new customers is half the battle, the other half is retaining them. When dealing with a high number of clients all with different levels of priority, it can be hard to support your entire customer base effectively. With our Customer Support Services, you can focus on providing support to your priority customers, while we can take care of the rest of your clientele.

Tailored Telephone Support

Tailored inbound telephone support that ensures your customer's queries and concerns are managed and dealt with in-line with your organisational processes.

Customer Feedback

We can help to paint a clear picture of what your clients think about your products, services, and their overall experience with you.

Customer Satisfaction

Ensuring your customers are satisfied is vital for customer retention. We can help to deal with complaints and queries, to maximise and maintain customer satisfaction.

Maintained Response Times

​For some businesses, service response time is everything. We can provide on-phone support in a time frame that suits your processes and SLAs to ensure support promises are always delivered.

Unique Experience & Insight

We have had the pleasure of working with a wide portfolio of clients across a range of industries. Our expert telemarketers have had careers across multiple sectors including, care, health, technology, education, training and more; giving our team a unique insight and experience across a variety of markets. Take a look at our industry experience pages to find more about our experience, client case studies, and testimonials that are relevant to your sector.

Want To Know More?

To learn more about our customer support campaigns, or about our experience within your specific sector, please give us a call on 01329 277558, or send an email to enquiries@inspiredb2bmarketing.co.uk.

Alternatively, you can fill out our contact form, and one of our team will be in touch with you ASAP.